Last week BakeMag recycled and video/article from 2012.  What's great about this article is that it addressed the often difficult question of, "how to we show our regular customers we care about them."  Sometimes, regular customers = stale relationship.  People love when you know them by name and you know what they like and sometimes getting past this type of relationship is difficult...but one bakery has achieved it through a simple service.   

View the video HERE